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  <h1 class="topictitle1">What If I Failed to Download ProtectAgent Using Internet Explorer 11 on the Windows Server?</h1>

  <div><p id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_p157649168515">The security level of Internet Explorer 11 in the Windows Server OS is high. You need to lower the security level of Internet Explorer 11 before downloading ProtectAgent. The following uses Window Server 12 as an example to describe how to change the security level of Internet Explorer 11.</p>
<ol id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_ol065111501461"><li id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_li1165115504611">Open the <strong id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_b10165105404012">Internet Options</strong> dialog box of Internet Explorer 11.</li><li id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_li1012533979">Choose <span class="uicontrol" id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_uicontrol49491832161813"><b>Security &gt; Custom level</b></span>.<p id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_p72171815141510"><span><img id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_image1603151618151" src="en-us_image_0000001792344126.png"></span></p>
<p id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_p47540510457"></p>
</li><li id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_li1416019120152">Enable file download.<p id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_p184162611710"><a name="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_li1416019120152"></a><a name="en-us_topic_0000001839143193_en-us_topic_0000001101263328_li1416019120152"></a><span><img id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_image11206132720172" src="en-us_image_0000001792503862.png"></span></p>
<p id="EN-US_TOPIC_0000001792550016__en-us_topic_0000001839143193_en-us_topic_0000001101263328_p105551316488"></p>
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